Privacy policy

Last Updated: September 4, 2025

NAMOSTRI operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). NAMOSTRI is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control regarding the collection, processing, and disclosure of your personal information.

By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.


PERSONAL INFORMATION WE COLLECT OR PROCESS

“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified information.

  • Contact Details: Name, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit/debit card details, payment information, transaction details, and confirmations.
  • Account Information: Username, password, security questions, preferences, and settings.
  • Transaction Information: Items viewed, added to cart, purchased, returned, exchanged, or canceled.
  • Communications: Information you share when contacting customer support.
  • Device Information: IP address, browser type, device details, and unique identifiers.
  • Usage Information: How and when you interact with our Services.

PERSONAL INFORMATION SOURCES

  • Directly From You: When creating an account, placing orders, or contacting us.
  • Automatically: Through cookies and similar technologies when you use our Services.
  • Service Providers: Third parties who process data on our behalf.
  • Partners or Other Third Parties: Where permitted by applicable law.

HOW WE USE YOUR PERSONAL INFORMATION

  • Provide and Improve Services: To process payments, fulfill orders, manage accounts, arrange shipping, handle returns, personalize recommendations, and enhance your shopping experience.
  • Marketing and Advertising: To send promotional emails, SMS, and advertisements based on your activity.
  • Security and Fraud Prevention: To protect accounts, detect fraud, and secure transactions.
  • Communication: To provide customer support and service updates.
  • Legal Compliance: To comply with laws, legal processes, and enforce our policies.

HOW WE DISCLOSE PERSONAL INFORMATION

  • With Shopify and service providers (IT, payments, analytics, shipping, cloud storage).
  • With marketing partners for advertising purposes.
  • When required by law or legal processes.
  • With affiliates within our corporate group.
  • In business transfers (e.g., merger, acquisition, bankruptcy).

RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify. Shopify may process personal information to provide and improve platform functionality. To learn more, please visit:

  • Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/app-users
  • Shopify Privacy Portal: https://privacy.shopify.com/en

THIRD-PARTY WEBSITES

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.


CHILDREN’S DATA

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.


SECURITY AND DATA RETENTION

We implement reasonable security measures; however, no system is completely secure. We retain personal information only as long as necessary to fulfill services, comply with legal obligations, resolve disputes, and enforce policies.


YOUR RIGHTS AND CHOICES

  • Access: Request access to your personal information.
  • Deletion: Request deletion of your personal information.
  • Correction: Request correction of inaccurate data.
  • Portability: Request a copy of your data.
  • Marketing Preferences: Opt out of promotional emails anytime using the unsubscribe link.

We may verify your identity before processing requests.


COMPLAINTS

If you have concerns about how we handle your personal information, please contact us. You may also lodge a complaint with your local data protection authority.


INTERNATIONAL TRANSFERS

Your information may be transferred outside your country. Where required, we use recognized legal safeguards such as Standard Contractual Clauses.


CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.


CONTACT US

If you have questions or wish to exercise your rights, contact us at:
Email: admin@namostri.com